Atlanta, GA (Remote) - April 2022 - January 2023

Marketing Content Specialist

  • Delivers marketing content that accurately captures the “Intellum voice” and promotes our differentiators
  • Manages and executes on an editorial calendar that is tied to the overarching marketing and growth plans and including blog posts, drip campaigns, social posts, case studies, webinars and newsletters
  • Measures the results of our content initiatives and make informed decisions based on performance
  • Partners with the Product Marketing Manager on sales enablement initiatives and ABM campaigns
  • Supports other function areas to shape and provide editorial guidance on content that is sent to employees, prospects, customers, and partners
  • Leverages SEO guidelines and best practices to optimize online content performance


Chicago, IL - July 2021 - April 2022

Customer Support Specialist

  • Work with customers to answer questions, take feedback, problem solve, and provide best practice advice
  • Work directly with product teams to identify current issues and synthesize diverse feedback from customers
  • Help define team workflows and contribute to initiatives that improve and grow the team
  • Own customer communications and issues from initial contact until resolution
  • Ensure that all customers have a great experience with product by ensuring it is easy to use, reliable, bug-free, and fast as possible

American Academy of Dental Sleep Medicine

Lisle, IL - August 2020 - May 2021

Communications Manager

  • Responsible for developing communication campaigns that include conceptualizing, writing, editing and distributing printed materials and digital content to various audiences. Includes the development of clear, accurate and concise messages to internal and external audiences that promote the AADSM and role of the dentist in managing sleep-related breathing disorders.
  • Sourced, created and produced highly compelling and engaging content for a variety of channels including professional letters, editorials, scripts, talking points, fact sheets, presentations, press releases, media alerts, web content, articles, blog posts and all other targeted communications
  • Managed website updates and social media accounts
  • Translated complex scientific, medical and health policy information into conversational copy while retaining accuracy
  • Worked closely with internal departments to maintain continuity in messaging, including drafting, reviewing and editing content
  • Worked with freelance graphic designers and print vendors to produce collateral materials
  • Measured engagement and report on key metrics for projects and channels

The Hold Steady & Craig Finn

Brooklyn, NY, January 2009 - Present

Social Media Manager

  • Manages all social media for The Hold Steady and solo artist Craig Finn
  • Increased audience across social media platforms, including 40% increase in organic follows on Twitter and doubled number of followers on Instagram
  • Acts as liaison between artist, management, and record label to resolve customer service issues pertaining to releases, merchandise, and ticket sales
  • Creates and curates original digital content, including videos, graphics, email campaigns, and social media promotion campaigns for releases, appearances and tours

Radiological Society of North America

Oak Brook, IL - April 2018 - July 2020

Social Media Manager

  • Managed RSNA social media brand an sub-brand presences on Twitter, Facebook, LinkedIn, Instagram, YouTube and other channels as appropriate. Manages posting and responding on all channels
  • Developed and managed social media content and editorial calendar on a monthly basis, reflecting business needs, initiatives and organizational marketing priorities throughout
  • Wrote copy for social media platforms and marketing pieces, including websites, PowerPoint presentations, reports and other marketing projects as assigned. Maintained organizational voice and brand standards in marketing and communications
  • Monitored social media conversations and actively participates in relevant discussions. Provides customer service as necessary
  • Monitored social media analytics and develops status reports; uses knowledge gained to identify trends and industry-leading practices to apply new thinking and innovation to RSNA social media programs
  • Gathered insights and market research related to RSNA customer needs and habits and current events. Shares knowledge with Marketing team and other departments
  • Proposed and launched new social media tactics and channels that suit RSNA marketing objectives


Los Angeles, CA - June 2018 - November 2020

Social Media Strategist

  • Managed social media strategy for Columbia Recordings artists MGMT ("Kids", "Time toPretend", "Electric Feel")
  • Curated original digital content, including videos, graphics and social media promotioncampaigns for releases, appearances and tours

American Society of Safety Engineers

Park Ridge, IL, May 2013 - October 2017

Digital Content Strategist

  • Responsible for the strategy, moderation, and engagement of social media platforms including Facebook, Twitter, Instagram and LinkedIn
  • Increased Facebook fans by 18% and Twitter followers by 14% in first three months after taking over social media accounts
  • Writes copy for webinars/seminars/symposiums on social platforms and website
  • Works in various CMS to design and maintain web pages
  • Pitches, writes, and edits feature- and brief-length copy for Professional Safety Magazine, the leading industry publication with a circulation of 35,000
  • Directs, writes, edits, and manages digital content, including blogs, videos and podcasts


New York, NY, April 2017 - Present


  • Pitches and writes digital music related content for VICE Media's Noisey music publication.

Men's Journal

New York, NY, April 2016 - Present


  • Pitches and writes digital content for the Wenner Media publication

U.S. Cellular

Chicago, IL, April 2012 - January 2013

Web Copywriter

  • Developed and revised copy for internal reference documents and support material
  • Researched and catalogued app content in advance of app re-launch


New York, NY, July 2010 - October 2010

Social Media Intern

  • Optimized content across social media, including Facebook, Tumblr, Twitter, and Reddit
  • Led re-launch and re-development of Flavorpill’s app to increase downloads and visibility
  • Managed and contributed pop-culture commentary to company’s Tumblr blog


Technical: Adobe InDesign and Photoshop; Final Cut; Microsoft Excel, Outlook, PowerPoint, and Word; fundamentals of HTML and CSS

Social media: Blogger, Facebook, Facebook Live, Instagram, LinkedIn, Periscope, Pinterest, Reddit, Snapchat, Spotify, Tumblr, Twitter, Vimeo, Vine, WordPress, and YouTube

Analytics: Facebook Insights, Google Analytics, Twitter Analytics


Columbia College Chicago: Bachelor of Arts in Journalism, 2008